You will receive a shipping confirmation email within 24 hours of placing your order. This email will provide you with the shipping confirmation numbers necessary to locate your order.
If you are hesitant about placing your order online, you may place your order over the phone with our Customer Relations:(954) 572-2500 or (800)231-8806 Ext:105 or email Rebecca@MrBoxOnline.com
For shipments to all other countries, please call 1-800-231-8806. The following rules and restrictions apply:
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Do not order items that are illegal to import into your country. Laws vary country to country. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.
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If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges.
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Prepayment is required. Payment must be by credit card, US or International Money Order
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You pay shipping charges based on the weight of the package and the destination.
Customer Service Hours
Our warehouse is open from 8:30 a.m. to 4:30 p.m. EDT Our showroom is open for pickup ffrom 8:30 a.m. to 4:30 p.m. EDT Main office:(954) 572-2500 - (800) 231-8806 Inside contacs: Rebecca@MrBoxOnline.com or David@MrBoxOnline.com
Southeast Distribution Center: 5201 Nob Hill Road Sunrise, Florida 33351
(954)572-2500 (954)572-8902 (fax)
(800)231-8806
Midwest Distribution Center: Chicago, IL
Northeast Distribution Center: Newark, NJ
Mid Atlantic Distribution Center: Summerville, South Carolina
Freight
MrBoxOnline.com automatically computes shipping charges whenever you place an item in your shopping basket. Our ground carrier of choice is UPS. You will notice that certain products have been marked for pick up at warehouse or local truck delivery. Items marked will not be able to ship via UPS and alternative methods have been suggested. Again, some items are too big to ship via UPS and it is more economical to ship via our national truck lines. We will e-mail you with the amount prior to shipping for your approval. It is our aim to get the lowest rate possible for shipment. Please note that when we ship via truck to a private home, our carrier will add-on an additional shipping fee. To avoid this fee, we recommend that you arrange to have the shipment delivered to a business address.
Our ground service fees are generated from the UPS website. This allows us to automatically calculate your shipping charges. UPS calculates shipping charges based upon the shipping destination and weight of the shipped item(s). As mentioned above, some items are to large to ship via UPS and we recommend a pick up at our facility. Commerical customers in our local delivery area may opt for delivery as long they meet our minimum truck charge.
Samples
We offer samples on most products. To request a sample please email us info@mrboxonline.com and we will process your request. If a sample is not available, we will certainly let you know.
Minimum Order Amount: $
$150.00 via our trucks in Dade, Broward and Palm Beach Counties.
There's no minimum for shipment via UPS/FedEX or our national truck carrier system. Some items listed have minimum quantities to purchase, but never a dollar amount. Custom items may require minimums to manufacture. Some sites don't break bundles of corrugated boxes, at MrBoxOnline, we do!
