Shipping Your Order

MrBoxOnline.com will ship same day if the order is received by 3 p.m EST. We do not ship on Saturday, Sunday or holidays. Please allow additional 24 to 48 hours for weekend orders. We ship from 2 distributions points. Our primary location is in Sunrise, Florida. Items not in-stock in South Florida will ship from our Elgin warehouse near the city of Chicago. Orders that are in-stock will ship by 3 PM. If we are out of stock, we will contact you via email with the expected ship date. If your order has multiple pieces, we will ship them and bill you only for the items we ship. As added convenience will you receive an email from our shipping system with tracking numbers for each package. Whenever possible we will bundle together the items you order into a single package. This helps eliminate stray packagine, please don't be concerned if your order arrives in separate shipments. We utilize 2 shipping companies to handle our ground shipments:UPS and Fedex Ground. We work very hard to bring you the lowest rates possible. That's why we offer both services and you decide which offer the best rate or shipping delivery times. In addition, if you need it faster, select one our their overnite methods. We do not ship to PO Boxes. Nor do we utilize the USPS. New: You can now use your UPS or Fedex Ground account number. It's easy and fast. During the checkout procedure, just enter a valid UPS or Fedex account. Also please indicate the level of service you would like us to use. Once we verify the account with either company, we're ready to go.  Many people pick UPS for their shipping method. Here's how long your shipment would take from our main distribution center in Sunrise (Fort Lauderdale suburb), Florida: You may find the freight quoted on this site to be higher than expected.This may be due to the dimensional size of the product. A good example is our styrofoam coolers!  Again, the shipping cost for most items is based on the item's size, weight, shipping method and delivery address. We can offer very competitive rates through our national truck carriers. Please email David@MrBoxOnline or call (954) 572-2500 ext:101 for a free shipping quote. Your lowest rate is one where the freight is delivered to a commercially zone business. You may recognize some of the world famous carriers that we use:   Billing/Returns/Cancellation questions? Please contact Rebecca at 800-231-8806 ext:105 or email: Rebecca@MrBoxOnline.com Drop Shipments:MrBoxOnline will ship your goods with a blind 'ship from' packing slip. No other promotional items will accompany your shipment. Your email address is private and will not be sold to anyone! We make our money by selling packaging material, not by selling private information. Shipments to Military Bases: MrBoxOnline does shipment to all APO, FPO and Puerto Rico via UPS/Fedex Ground. Larger items will ship via common carrier. Pick up from our warehouse: There is no minimum dollar amount for pick ups. Our pick-up service is available from 8:30 a.m. to 4:30 p.m. Monday-Friday. Please come to the front desk to place your order. Our warehouse is located at: 5201 Nob Hill Road, Sunrise, Florida 33351. We can be reached at 954-572-2500 or 800-231-8806 Monday-Friday 8:30 a.m. - 4:45 p.m. EST

Our Returns Policy:You may return most items sold by MrBoxOnline.com within 30 days of delivery for a full refund. You will pay the shipping charges to return items that were ordered in error. We will pay the return shipping cost if the return is a result of our error. In order to receive proper credit please contact Rebecca at 800-231-8806 ext:105 or email: Rebecca@MrBoxOnline.com

Warranties: Except as specifically provided above, vendor makes no express or implied warranties, including, but not limited to implied warranties or merchantibility and fitness for a particular purpose.